【上海 Retail OperationSupervisor招聘】-猎头顾问上海招聘信息-猎聘

王先生 2天前在线已认证

人事 · 上海仕石人力资源有限公司

聊一聊

职位介绍: The Retail Operation Supervisor will support RetailOperation Manager to drive operation excellence,customer experience and ultimately driving salesresults. This role will partner with the retail stores andservice prover to ensure operation aspects of thebusiness are organized and maintained. DUTIES & RESPONSIBILITIESOperational Process Management:Assist in developing and refining store StandardOperating Procedures (SOPs), monitor compliance,and propose improvements based on regular reviews.Store Support & Auditing: Conduct remoteaudits to ensure SOP adherence and support trainingrollouts. Data Analysis & Reporting:Collect store operational data (sales, inventory,TPLH, customer feedback, etc.), draft periodicperformance reports and dashboards.Assist the Operations Manager in preparing theweekly business report, competitor report,consolidating store performance highlights andaction points. Monitor and track store operational expensesagainst budget, flag variances, and support cost-control initiatives. Incentive & Commission Administration: Supportthe calculation, validation, and communication ofstore staff commission and incentive programs.Store Operation: Store Order Management: Oversee and processstore material orders (marketing collateral, stationery,uniforms, supplies, etc.), ensuring timely delivery andinventory accuracy. Stock Transfer Coordination: Assist in handlinginter-store transfer requests, timely fulfilling productmovement needs. Maintenance Coordination: Liaise with storemanagers and vendors to schedule and follow up onstore maintenance, repairs, and facility issues. Retail Training, Merchandising, Marketing, andinitiatives. Cross-functional Collaboration: Work closely with Logistics teams to execute operational projects and Ad-hoc documentation support. KEY SKILLS, ATTRIBUTES & EXPERIENCE 5+ years of operation experience in internationalretail brand, fashion / lifestyle brand preferred. Bachelor's degree or aboveProfessional with MS Office softwareExperience with working on store opening & closures An active team player and service mindsetAn exceptional eye for detail, strong organizational skills and a system-oriented mindset Willing to work under pressure with challenging deadlines Fluent in both oral and writing English Working Conditions: Office environment with some travel

其他信息: 语言要求：不限; 行业要求：服装/纺织/皮革

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