【Customer Quality Leader招聘】_伟创力管理(上海)有限公司招聘信息-猎聘

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伟创力管理（上海）有限公司

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职位介绍: To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an [Customer Quality Leader] located in [Jiading, Shanghai]. This position will handle customer complaint, especially on quality. Lead cross functional team to fulfill customer requirement on quality, Timely response customer's questions. What a typical day looks like: • Cooperate with sales team to handle quality complaint • Update the RMA report • Create and follow up corrective actions • Monthly RMA report • Be a driving force for improvements based on the experiences from the handling of claims and other issues • As part of the Corrective Action Close Loop to secure that the stated containment and corrective actions are effective and the root cause has been determined/fixed by Failure analyzer. • Responsible to use the RMA process • Maintain a close contact with the customer/sales during the process of failure analysis investigation • Act as a QCC Team leader whenever serious customer claims happen • Update the Failure analysis report into a RMA Report (using the 8D-format) before it is sent out to the Customer/Sales The experience we’re looking to add to our team: • Bachelor degree, major in Electrical Engineering or relevant • At least five years relevant working experience • Familiar with manufacturing process • Strong capability in problem solving • Good communication and presentation skill • Fluent English in verbal and written is must, Basic Japanese is the plus Here are a few of our preferred experiences: • Six Sigma Green Belt is preferred. • Several years working experience as Production Engineer, Manufacturing Engineer, Industrial Engineer, Process Engineer or Mechanical Engineer in electronics manufacturing is preferred What you’ll receive for the great work you provide: • Social Insurance • Commercial insurance • PTO • Transportation allowance • Annual medical check-up

其他信息: 语言要求：英语、普通话; 行业要求：全部行业

公司简介

伟创力是众多企业信赖的制造合作伙伴，致力于为客户设计和制造让世界变得更美好的多元产品。通过遍布全球30个国家的人才团队，以及我们可靠和可持续的运营管理，伟创力为各个行业和终端市场提供创新技术、供应链和制造解决方案。伟创力于1987年进入中国，在中国市场已经有超过三十年的历史，目前拥有21个生产基地、创新和设计中心、区域支持中心，服务于汽车、医疗、通信和云、工业、消费类设备、生活方式等多个行业。更多信息，欢迎访问 ***********，或关注官方微信公众号：伟创力Flex（FlexChina）。

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