【上海 Sales Excellence Assistant Manager招聘】-猎头顾问上海招聘信息-猎聘

蒋女士 2天前在线已认证

顾问经理 · 上海豪顿企业管理咨询有限公司

简历处理快回复速度快

聊一聊

职位介绍: Sales Excellence & Sales Enablement Sales Process Optimization 1. Evaluate and continuously improve end-to-end sales processes to enhance efficiency, transparency and sales effectiveness. 2. Identify process gaps, bottlenecks and improvement opportunities across lead management, opportunity management, customer development and forecasting. 3. Establish and maintain sales excellence standards, governance and best practices. 4. Support sales management in defining and tracking key sales KPIs. Sales Enablement 1. Develop and implement sales enablement initiatives to improve sales productivity and performance. 2. Coordinate sales training programs, tool adoption campaigns and capability development initiatives. 3. Create and maintain sales playbooks, process guidelines and best-practice documentation. 4. Ensure consistent utilization of sales methodologies across the organization. Sales Systems Assessment & Improvement 1. Conduct Sales Excellence maturity assessments and benchmark current practices against internal and external best practices. 2. Evaluate business adoption, effectiveness and user experience of key sales platforms, including CRM and other sales enablement tools. 3. Analyze sales process efficiency and recommend optimization initiatives to improve sales productivity and effectiveness. 4. Partner with system owners and business stakeholders to translate business needs into process and system enhancement requirements. Sales Tools Development & Deployment 1. Collaborate with Global Sales Excellence teams and DIT to develop, test and deploy digital sales tools. 2. Collect business requirements and translate them into practical system solutions. 3. Act as business key user during system upgrades, pilot projects and new tool rollouts. 4. Support change management and ensure successful user adoption of new systems and technologies. 5. Work closely with CRM and digital tool owners to prioritize business requirements and improvement initiatives. Project Management Strategic Project Management 1. Lead and coordinate cross-functional projects related to sales excellence, customer experience, CRM-related initiatives, and digital transformation. 2. Define project scope, objectives, deliverables, timelines and success metrics. 3. Monitor project progress, risks, dependencies and resource requirements. 4. Ensure projects are delivered on time, within scope and aligned with business objectives. Stakeholder Management 1. Act as the central coordination point among BU, Marketing, Customer Service, IT, Data & Analytics and Global Functions. 2. Facilitate project steering meetings and management reviews. 3. Drive alignment and communication across regional and global stakeholders. Change Management 1. Support organizational change initiatives related to process optimization and digital transformation. 2. Develop communication and adoption plans for new systems and processes. 3. Monitor adoption metrics and user feedback to continuously improve implementation effectiveness. Sales Analytics & Business Insights 1. Develop and maintain sales dashboards and performance reporting. 2. Analyze pipeline health, conversion rates, sales productivity. 3. Generate actionable insights to support management decision-making. 4. Identify business trends and recommend improvement opportunities based on data analysis. 5. Other assigned tasks and projects. Requirements & Qulifications Education 1. Bachelor's degree or above in Business Administration, Marketing, Sales Management, or related disciplines. Experience 1. 5+ years of experience in Sales Operations, Sales Excellence, CRM, Customer Ex-perience or Business Improvement functions. 2. Experience in CRM platforms (e.g., Microsoft Dynamics is preferred). 3. Proven experience in project management and cross-functional coordination. 4. Experience in customer research, NPS and customer satisfaction programs is highly preferred. 5. Experience working in multinational and matrix organizations. Knowledge & skills 1. Strong knowledge of sales processes and pipeline management. 2. Understanding of CRM-enabled sales processes and digital sales tools. 3. Customer experience and Voice of Customer methodologies. 4. Data analytics and reporting capabilities (Power BI, CRM Analytics, etc). 5. Experienced in project management skills, PMP certification will be a plus. Soft skills 1. Strong stakeholder management and influencing skills. 2. Excellent communication and presentation abilities. 3. Analytical and problem-solving mindset. 4. Self-driven and capable of managing multiple priorities. 5. Collaborative and customer-oriented. Languages 1. Fluent in English (written and spoken).

其他信息: 语言要求：英语; 行业要求：石化,基金/证券/期货

猎聘温馨提示：

1. 如您发现平台内招聘方存在以下违规行为的，请立即举报

· 扣押您的身份证件或者其他证件；
· 要求您提供担保人、担保金或者以其他名义向您收取财物（如培训费、体检费、资料费、置装费、押金等）；
· 强迫您入股或者向您集资；
· 以招聘名义牟取不正当利益；
· 发布虚假招聘广告信息；
· 工作时长违反劳动法规定；
· 存在其他损害您的合法权益的行为。

2. 如您应聘的岗位属于涉外劳务合作/海外岗位的，请务必核实招聘方对外劳务合作资质取得情况，同时注意自身资金安全，防范招聘欺诈。

猎聘温馨提示：

猜你喜欢