【深圳 Process Excellence and Continuous Improvement Leader, China上海深圳自选招聘】-猎头顾问深圳招聘信息-猎聘

金女士 10小时前在线已认证

合伙人 · 上海济才人力资源有限公司

简历处理快

聊一聊

职位介绍: Key Responsibilities Operational Standards & Process Design • Design, document, and implement operational standards (SOPs, process maps, business rules, performance thresholds) for all Order to Deliver workflows across Asia • Prioritize workflows for standardization using impact and effort analysis, ensuring the highest-risk and highest-volume processes are addressed first • Publish and govern operational playbooks that enable consistent, predictable execution across Asia teams and in alignment with global standards • Own end-to-end documentation quality: comprehensive, accurate, actionable, and actively maintained • Ensure standards reflect operational reality by collaborating closely with execution teams — not designing in isolation Journey Performance & Governance • Own the performance of the Order to Deliver journey end-to-end across Asia operations • Monitor journey health through defined operational metrics: on-time shipment (OTS), return merchandise authorization (RMA), quality pass rates, logistics cost as a percentage of revenue, and lead time • Build and maintain dashboards and real-time visibility tools in partnership with Analytics and Technology • Lead performance review discussions for the domain — own the narrative on variances, root causes, and improvement actions • Establish structured in-process management standards with clear thresholds, escalation logic, and ownership Continuous Improvement • Develop and lead structured improvement programs for the Order to Deliver journey: OTS recovery, RMA reduction, logistics cost optimization, and lead time compression • Apply rigorous problem-solving methodologies: root cause analysis, 5 Whys, Lean principles, and evidence-based decision-making • Set objectives and initiative plans aligned with company-wide OKR priorities and Asia-specific performance targets • Partner with Technology teams to identify automation opportunities, drive zero-touch workflows, and eliminate manual interventions that should not require human effort • Maintain strong change management practices to embed improvements sustainably rather than in isolated sprints Embedding & Adoption • Own end-to-end embedding of standards: training delivery, compliance monitoring, quality assurance, and change management • Ensure standards are not just documented but actively used — with measurable adoption and adherence rates tracked and reported • Build structured feedback loops with partners, logistics providers, and internal teams to continuously refine standards based on real-world input • Partner with QA/QC teams to validate that quality standards are operationally embedded and consistently applied across partner facilities Technology & Automation Partnership • Partner with Product and Engineering teams to identify and scope automation opportunities within the Order to Deliver journey • Drive the design and delivery of zero-touch workflows for high-volume, repeatable processes • Support ERP improvements and system enhancements that improve execution quality, partner visibility, and logistics efficiency • Systematically identify and remove work that should not require human intervention Stakeholder Management • Act as the single source of truth for Order to Deliver standards between Asia Operations, EMEA Process Excellence and Continuous Improvement, Global QA/QC, Logistics, and Technology teams • Maintain clear separation between who builds standards (Process Excellence and Continuous Improvement) and who executes standards (Run), while operating in close collaboration with execution leaders • Represent Asia in cross-functional forums on process design, performance governance, and continuous improvement • Coordinate with Partner Network Management on partner performance frameworks, escalation processes, and quality compliance Foundational Setup — Market Scaling Phase • As Asia operations scale into new geographies (Vietnam, Singapore), contribute to establishing consistent operational foundations including partner onboarding standards, logistics setup, and quality frameworks • Ensure new market launches are built on global standards from day one — not built locally and retrofitted later • Support the development of a repeatable market expansion playbook applicable across the Asia region

其他信息: 语言要求：英语; 行业要求：机械/设备,电气机械/器材

猎聘温馨提示：

1. 如您发现平台内招聘方存在以下违规行为的，请立即举报

· 扣押您的身份证件或者其他证件；
· 要求您提供担保人、担保金或者以其他名义向您收取财物（如培训费、体检费、资料费、置装费、押金等）；
· 强迫您入股或者向您集资；
· 以招聘名义牟取不正当利益；
· 发布虚假招聘广告信息；
· 工作时长违反劳动法规定；
· 存在其他损害您的合法权益的行为。

2. 如您应聘的岗位属于涉外劳务合作/海外岗位的，请务必核实招聘方对外劳务合作资质取得情况，同时注意自身资金安全，防范招聘欺诈。

猎聘温馨提示：

猜你喜欢