Sales Quality Manager ID162544 薪资面议
上海-黄浦区 经验不限 本科
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招聘经理 · 汇丰金科
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职位介绍
Job ID: 0000K3PK Description We are currently seeking an experienced professional to join our team. In this role, you will: - Sales quality framework development, implementation and execution. - Successful delivery of report and analysis, ensure the accuracy of relevant record and data of sales quality. - Design, set up and implement the service quality management function - Providing supporting on system development and/or enhancement if necessary, e.g. dual recording system, issue report system, SCRM and etc. - Control the sales quality management effectiveness. - Meeting requirement of risk, compliance and regulations. - Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets. - Lead sales quality programs to achieve and maintain best sales quality and excellent service. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Qualifications To be successful in the role, you should meet the following requirements: - Good exposure in the insurance industry is preferred with strong business acumen. - Excellent communication, negotiation and problem solving skills. - Excellent analytical and problem solving skills and can proactively drive a project independently. - Fluency in Mandarin is mandatory and the basic ability in English is desirable Must be a team player. - Strong Microsoft application knowledge. - Ability to build strong working relationships with stakeholders and engage the senior management to discuss key risks/mitigations, business impact, recommendations and next steps You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Company relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./RG Issued by HSBC FinTech Services (Shanghai) Company Limited
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公司简介

汇丰金融科技服务(上海)有限责任公司(“汇丰金科”)于2020年9月在中国(上海)自贸区临港新片区注册成立,是国内一家外商独资金融科技子公司。作为集团在中国投资和发展战略的重点,汇丰金科致力于将内地优质的科技创新能力与汇丰多年的国际金融服务经验相结合,利用互联网、大数据、人工智能等技术,通过开发创新的数字解决方案为客户以及行业创造价值。创立初期主要为汇丰集团全新的移动式私人财富规划提供数字赋能,研发供企业使用的员工福利和健康管理平台,并逐步为集团内外更多持牌金融机构提供相关支持。 汇丰私人财富规划,通过创新科技数字解决方案,智能赋能移动数字工具,随时随地为个人及家庭,提供定制财富规划和保障服务。 我们通过: “汇丰人寿”提供保障相关产品及财富规划服务 “汇丰金融科技”提供数字科技赋能 “汇丰汇选”APP提供一站式财富科技服务
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