【供应链客户服务代表招聘】_嘉吉投资招聘信息-猎聘

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Cargill Recruiter · 嘉吉投资（中国）有限公司

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职位介绍: Job Purpose and Impact The Customer Facing Generalist I, will administer routine customer facing order management activities. In this role, you will use your basic understanding of customer service practices and procedures to help execute well established customer service activities for basic and middle service level customers. You will contribute to an increased level of transparency, communication and responsiveness with our customers. Key Accountabilities • Receive and process straightforward customer orders across multiple platforms following standard procedures. • Receive and process low complexity change requests following defined policies and procedures. • Explain basic information and inform customers about order status, invoices, contract balances and other information needed to complete an order. • Process standard document requests and some ad hoc requests of higher complexity from customers and confirm final shipping and quality documentation and specifications to customer. • Escalate undocumented issues that are not commonly defined or known to higher level staff. • Proactively identify risks and opportunities to improve the order management processes. • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff. • Other duties as assigned Qualifications Minimum Qualifications • Bachelor's degree in a related field or equivalent experience Preferred Qualifications • More than 3 years of relevant experience in manufacturing • Customer service, logistics, contract execution, supply chain background is preferred • Fluency in reading and writing is required in English

公司简介

嘉吉投资（中国）有限公司是一家跨食品、农业、金融和工业的多元化跨国企业集团，通过创新、创造力和团队合作，我们正在改变整个市场和全球的人类生活，暨此，我们亦能对您的职业发展产生同等的影响。嘉吉严格依照个人信息保护法律法规和嘉吉集团《招聘信息声明》处理求职者个人信息。

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