【Digital Wallet Product Manager - Payment Scenario 数字钱包产品经理—支付场景招聘】

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字节跳动

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职位介绍: 职位描述: 1.Build frictionless consumer-facing and digital wallet and core payments products to support ecosystem business and consumer globally; 2.Understand user customs and habits, competitive landscape and regulations, discover market insights, consumer pain points and competitive differentiation, identify grounded value proposition and business strategy of digital wallet through research and competitive analysis in different markets; 3.Manage and prioritize short and long term product planning based on user value and business value; 4.Take end-to-end ownership of product lifecycle, from ideation, design, development, testing, roll-out and operation of products which cover user onboarding, profile/KYC, session, security/ID verification, asset management, transaction history, and related back office operation, risk and AML integration, Data Analytics, etc; 5.Identify optimization requirements between business and product baseline. Improve product architecture and design to ensure high stability, performance and reliability; 6.Operate products by addressing regulatory concerns, user feedback and analysis of key performance indicators to continuously improve user experience, grow acquisition and retention. Identify insights and trends of product features to iterate product competitiveness; 7.Collaborate with multiple cross-functional teams, manage stakeholders and products across multiple markets effectively and globally. Optimize product requirement acceptance process continuously to increase delivery efficiency. 1、构建贴合消费者的数字钱包和核心支付产品，以支持全球生态业务和全球用户； 2、了解用户风俗习惯、竞争格局和监管，市场洞悉、消费者痛点和差异化竞争，在不同市场通过的调研和竞争分析，确立数字钱包可落地的价值主张和商业战略； 3、根据用户价值和商业价值，管理短期和长期产品规划及优先级； 4、对全产品生命周期端到端负责，从构思、设计、开发、测试，上线和运营，包括用户充值、转账、提现，交易支付，以及相关用户交互，后台管理，风控与反洗钱集成，数据分析等； 5、识别业务需求和我们的产品基线之间的匹配度。改进产品架构和设计，以确保高稳定性、性能和可靠性； 6、通过定位监管问题、用户反馈和关键性能指标分析来运营产品，不断提升用户体验，增长获客和留存。识别对产品功能的洞见和趋势，以迭代产品竞争力； 7、与多个跨职能团队合作，有效地管理跨多个市场的干系人和产品，不断优化产品需求受理流程，提高交付效能。职位要求: 1.4+ years experience as product manager/owner role with payments-related products in fintech; 2.Strong business sense and product planning experience of the payment industry; 3.Payment domain knowledge of the payment/wallet/card/digital banking related products, digital wallet product experience is preferred; 4.Hands-on experience of consumer-facing product lifecycle management for requirement gathering and analysis, product requirement documentation, data analysis and operation. Strong attention to detail and user experience. Passionate about developing products and experiences with deep customer empathy; 5.Responsible for user onboarding, profile/KYC, session, security/ID verification, asset management, transaction history, and related back office operation, risk and AML integration, Data Analytics, etc; 6.Familiarity with defining and optimizing product management processes and tools to support product lifecycle management; 7.Strong logical thinking and structural thinking, excellent ability of abstraction and induction; 8.Comfortable with ambiguity and changes in a fast-paced environment; 9.Self-driven, positive attitude, and team player; 10.Good English communication and global stakeholder collaboration and management skills; 11.Technical background is preferred. 1、4年以上金融科技支付相关产品经验的产品经理/责任人； 2、较强的商业意识和支付行业产品规划经验； 3、有支付/钱包/卡/数字银行相关支付产品的领域知识，有数字钱包产品经验者优先； 4、具有面向消费者的产品全生命周期管理的实践经验，用于需求收集和分析、产品需求撰写、数据分析和运营。非常关注细节和用户体验。热衷于开发极具客户同理心的产品和体验； 5、负责用户充值、转账、提现，交易支付，以及相关用户交互，后台管理，风控与反洗钱集成，数据分析等； 6、熟悉定义和优化产品管理流程和工具以支持产品生命周期管理； 7、较强的逻辑思维和结构化思维，优秀的抽象和归纳能力； 8、能够在快节奏的环境中适应不确定性和变化； 9、自我驱动、积极的态度和团队合作精神； 10、良好的英语沟通和全球干系人协作和管理技能； 11、有技术背景者优先。

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字节跳动成立于2012年3月，公司使命为“Inspire Creativity, Enrich Life（激发创造，丰富生活）”。公司业务覆盖150个国家和地区，拥有15万名员工。字节跳动在全球推出了多款有影响力的产品，包括今日头条、抖音、西瓜视频、飞书、Lark、PICO、剪映、TikTok等。截至2021年6月，字节跳动旗下产品全球月活跃用户数超过19亿。

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