【(MalverPan) Application Specialist 粒度仪招聘】_上海思百吉仪器系统有限公司招聘信息-猎聘

郑先生 22小时前在线已认证

Sr. HR Officer · 上海思百吉仪器系统有限公司

聊一聊

职位介绍: * Act as a subject matter expert or application engineer/scientist to support our Zetasizer, NTA, Mastersizer, Morphology, Spraytec range of products, supporting All MP Sectors in various applications and opportunities. * To prepare and present lectures, publish scientific papers/posters and present seminars at an advanced level to our subsidiaries, agents, distributors, direct sales team and the end-users. * Communicate regularly with their local and global peers to facilitate sharing of knowledge, contribute to upskilling their colleagues in the global MP Applications department. * Assist the Applications team by provide on-going training support to ensure confidence with the complete MP range of products. * Explains when they can use it to complement a sample submitted for a different technology. * Share new/existing information about the multitude of applications that our company supports. * Be the technical/commercial expert to fully support the efforts of Account Managers/Inside Sales. * Work with Account Managers on “A” opportunities to devise the technical/product/demo strategy, as appropriate. * Work with the Inside Sales group on B opportunities to reach out to prospects and offer technically based means to progress an opportunity closer to an order. * Provide applications support to sales process for account managers, subsidiaries channel partners within the Regional/Country in line with divisional procedures and the agreed requirements of the individual sector/subsidiary managers. * Contribute to any internal sales support trainings and external marketing content (e.g. Webinars, Testimonial, Application notes) to increase scientific community interest related to an MP product(s) and/or sector(s). * Maintain the Company's CRM (Salesforce) solution by inputting updated information in a timely manner, in support of the sales process. Stay current with all tasks, activities, and opportunities within Salesforce. * Attend periodic sales meetings and present performance highlights and future outlook for the region. * To be responsible for and contribute to sample analysis in the form of pre-sales sample analysis or in a demonstration environment directly with potential customers, subsidiaries and/or channel partners, using the Malvern Panalytical range of instruments at an MP-site or a Customer-site and to communicate the findings of such analyses in written report or presentation format. * Be aware of the health and safety implications of any sample analysis and provide HSE advice to customers and staff accordingly. * Provide appropriate and timely technical assistance to Malvern Panalytical customers and prospects within the Regional/Country and associated channel partner territories. * Provide Applications expertise/consultancy to resolve customer applications problems in conjunction with regional customer support team to provide input to troubleshoot more difficult customer support issues. * Provide application expertise/consultancy to pre-sales and post-sales to increase business revenue by a multitude of Application Department Services. * Provide remote or customer-site post-installation training and commissioning of the product expertise the specialist is knowledgeable in for new or existing customers. * Provide customer feedback to customer support and the MP business to assist in increasing our customer satisfaction. * Manage the availability of the required resources to support the customer training, demonstration and marketing events within the Regional/Country. * Maintain current instrument proficiency in order to perform exceptional equipment demonstrations at prospective customer’s facilities in collaboration with Sales team. * Maintain, track and report Company demonstration equipment in their possession. * To help facilitate Applications support to contribute to internal MP projects (Expertise Project Requests (EPR)) collaboratively to support business development of product, marketing and/or sector campaigns in line with general business objectives. * Provide market and competitive feedback to Sector Marketing Manager and/or Product Management, respectively. * Investigation of the product/sector market and seeking possibilities for cross-selling via intense customer discussions, visits of local exhibitions and/or international conferences, to generate or provide input of existing or new market opportunities and user requirements to product management and sector managers for future products and customer centric solution developments. * Contribute to the NVI process for new product introduction and/or creating new business proposals utilizing the applications knowledge to create new business markets for MP to grow into. * Travel throughout assigned Territory/Region to call on prospective and existing customers to support orders, maintaining open communications with Account Managers or Inside Sales members always. * Analyze and control travel expenditures to conform to budgetary requirements. * Maintain adequate records and submit expense reports with appropriate documentation in a timely manner to substantiate expenses incurred while traveling on Company business. * Prepare monthly report showing current month support activities along with next month’s objectives. * Ensure that the Applications Laboratories adhere to ISO 9001, ISO 14001 and ISO 45001 standards, and support the Q3HSE to maintain these standards across the Malvern Panalytical Region/Country sites * Maintain the COSHH database for all hazardous materials across all Malvern Panalytical Regional/Country sites and departments, ensure that all staff are fully trained in the relevant assessment procedures. * Maintain and be fully conversant with the documents (procedures, guides, forms and lists) stored on the Business Management System (BMS) to ensure that MP processes are correctly followed. Provide advice and training related to these documents, and contribute to improving or creating new documents on the BMS * Use Outlook, Teams, SharePoint, Salesforce, MS products and other systems to maximize productivity and improve communications within the Company.

其他信息: 行业要求：全部行业; 所属部门：Malvern Pan

公司简介

思百吉公司(Spectris)是一家制造精密仪器仪表及控制设备的公司。我们极力注重与尊贵的客户一起工作，并帮助他们提高制造过程的效率。我们的策略是致力于那些对最终用户产品性能有直接影响的专业仪器仪表及控制设备的设计和制造。思百吉的产品能够提高产品质量和性能，提高生产能力和产量并减少停工时间和损耗，从而使客户降低成本。同时还可帮助客户提高对产品质量的控制，并可用于研发应用中的测试。我们策略中一个关键要素是我们的售后支持与服务方面。在售后支持与服务方面，我们拥有专业知识极为丰富的工程师可以为您在安装和维修保养方面提供全面帮助

查看全部

职位透镜

您与该职位的匹配度：登录查看

登录查看竞争力分析

猎聘温馨提示：

1. 如您发现平台内招聘方存在以下违规行为的，请立即举报

a. 扣押您的身份证件或者其他证件；
b. 要求您提供担保人、担保金或者以其他名义向您收取财物（如培训费、体检费、资料费、置装费、押金等）；
c. 强迫您入股或者向您集资；
d. 以招聘名义牟取不正当利益；
e. 发布虚假招聘广告信息；
f. 存在其他损害您的合法权益的行为。

2. 如您应聘的岗位属于涉外劳务合作/海外岗位的，请务必核实招聘方对外劳务合作资质取得情况，同时注意自身资金安全，防范招聘欺诈。

公司简介

职位透镜

猎聘温馨提示：

猜你喜欢