Sales Operation Analyst 8-11k·13薪
上海-浦东新区 3-5年 学历不限 招1人 8月6日更新
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五险一金 带薪年假 团队聚餐
avator
王女士 2天前在线 已认证
咨询顾问 · 北京科锐国际人力资源股份有限公司上海分公司
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职位介绍
【Key Responsibilities】 • Prepares quotation for parts, labor service and service contracts base on the requests from customers and service sales / engineers / RSE. Fully understand contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue. • Support field service team to enable clean quotes, sales orders, maintain and track calls, RMAs and contracts etc. in QAD. Performs contract administration, including preparation, drafting, editing, revision and tracking of standard contracts, letter agreements, and related documentation in connection with domestic and international business areas. • Process high volumes of part orders and service requests, including but not limited to order entry, regular follow up with service to ensure the customer's needs are met promptly. • Mater data maintenance, such as ISB status / end user / ship-to / bill-to info. update in QAD. • Responsible for data entry and completed document filing. Acts as customer liaison with Accounts Receivable to settle billing issues and find solution. • Coordinate with finance, trade compliance, legal and service logistics as well as other cross function teams to ensure on time order shipment / acceptance as well as revenue execution. 【Qualifications】 Bachelor’s degree and experience in sales operation / customer service. 【Physical Requirement】 • Knowledge of incoterms, service Contract review competence (terms & conditions) • Ability to multi-task. • Understands global and local processes and takes initiatives for process improvements where applicable. • Moderate IT Skills (Microsoft packages, ERP system experience) • Fluent in both written and oral English. • Interpersonal skills, team and customer orientation. • Requires detail-oriented, with strong attention to accuracy; Able to work effectively under pressure and manage multiple priorities; Capable of thriving in a fast-paced, high-pressure environment.
其他信息
语言要求:不限
行业要求:医疗器械

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更新时间:2026-08-14