【上海电机/发电机技术服务支持-英语流利-临港/闵行招聘】-猎头顾问上海招聘信息-猎聘

何先生 1天前在线已认证

猎头顾问 · 讯升（上海）人力资源有限公司

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职位介绍: Your role and responsibilities (Mandatory) In this role, you will have the opportunity to provide technical assistance to internal and external customers and ensure timely and cost-effective support in accordance with standard processes and guidelines. Each day, you will support more complex technical support cases. You will also showcase your expertise by contributing to customer satisfaction by executing support work according to customer expectations. You will be mainly accountable for: Identifying opportunities (while supporting customers) to address any additional concerns and reporting those opportunities to the account team through local business processes. Categorizing technical issues and analyzing them through communication with customers and remote connections to assets for a large range of services and products for which they are certified to perform. Preparing all documents and customer reports to be acknowledged by the customer representative. Recognizing improvement needs in the ways of working and potential solutions for them and the products in question and driving improvement actions in their own area of responsibility. You will join a new hopeful and ambitious team, where you will be able to thrive. Qualifications for the role (Mandatory) Bachelor’s degree in mechanical/electrical engineering or related fields, with over years of experience in quality or technical functions within industrial organizations. Prior experience in customer quality management will be highly preferred Excellent communication and coordination skills Profound knowledge of quality tools and methodologies Fluent in Chinese and English, with strong written and verbal communication capabilities

其他信息: 语言要求：不限; 行业要求：电气机械/器材,互联网

猎聘温馨提示：

1. 如您发现平台内招聘方存在以下违规行为的，请立即举报

· 扣押您的身份证件或者其他证件；
· 要求您提供担保人、担保金或者以其他名义向您收取财物（如培训费、体检费、资料费、置装费、押金等）；
· 强迫您入股或者向您集资；
· 以招聘名义牟取不正当利益；
· 发布虚假招聘广告信息；
· 工作时长违反劳动法规定；
· 存在其他损害您的合法权益的行为。

2. 如您应聘的岗位属于涉外劳务合作/海外岗位的，请务必核实招聘方对外劳务合作资质取得情况，同时注意自身资金安全，防范招聘欺诈。

猎聘温馨提示：

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