Sr Product Integrity Manager 35-45k
上海-徐汇区 10年以上 本科 招1人 今日更新
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王女士 54分钟前在线 已认证
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职位介绍
POSITION SUMMARY: Columbia Sportswear Company is seeking a Sr. Product Integrity Manager to lead regional product integrity execution across product categories. This role is responsible for connecting regional quality feedback from dealers, retailers, customers, products, and factories to the right internal and external partners so issues are understood, resolved, and prevented from recurring. This is a program leadership role, not a direct people-management role. The Sr. Product Integrity Manager leads through influence, strong partnerships, quality expertise, and data-driven insights. The role works closely with regional teams, HQ, LOQA, dealers, retailers, and cross-functional partners to facilitate quality issue resolution, support product improvement, and strengthen regional quality execution. The ideal candidate brings a systems mindset, strong communication skills, and the ability to turn quality information into clear business recommendations. This person must be able to identify trends, influence decisions, drive follow-through, and help ensure the voice of quality is represented in regional and global decision-making. KEY RESPONSIBILITIES: ● Lead quality analytics. Collect and analyze regional dealer and retailer quality feedback, including product concerns, customer issues, returns, claims, and field performance trends. Identify recurring issues, customer pain points, and product quality risks. Translate findings into clear insights, business impact summaries, and recommended actions for regional and HQ stakeholders. ● Own and facilitate customer resolution processes. Lead the regional quality issue-resolution process by ensuring customer, dealer, and retailer concerns are assessed, validated, documented, and closed effectively. Bring the right stakeholders together, frame the issue and options, influence timely decisions, and ensure consistent remediation. Capture lessons learned and use them to reduce repeat issues. ● Provide structured feedback on quality. Act as the voice of quality for the region by ensuring dealer, retailer, consumer, and product performance feedback is understood and acted upon. Communicate Consumer / Customer quality insights to Product Integrity, Product Development, Sourcing, Manufacturing, and HQ partners. This Help convert regional market feedback into product and process improvement. ● Lead for the 3rd party audit program. Plan, coordinate, and follow up on third-party factory and distribution center quality audits within the region. Review audit findings, align stakeholders on corrective action plans, monitor closure, and verify progress. Use audit results to identify systemic process gaps, supplier or operational capability risks, and opportunities to strengthen product quality controls. REQUIREMENTS & QUALIFICATIONS: ● Minimum of 10 years of experience in quality assurance, product integrity, quality control, manufacturing, product development, sourcing, or a related field. ● Strong understanding of product quality systems, factory quality processes, inspections, testing, audits, root-cause analysis, and corrective action management. ● Demonstrated ability to analyze quality data from dealers, retailers, customers, factories, audits, and product performance to identify trends, risks, and improvement opportunities. ● Strong communication skills with the ability to translate technical quality topics into clear business context, recommendations, and action plans. ● Systems-thinking mindset with the ability to identify process gaps, recurring risks, and preventive actions. ● Experience working with factories, suppliers, regional teams, HQ stakeholders, dealers, or retailers preferred. ● Experience across apparel, footwear, equipment, or accessories preferred. ● Bachelor’s degree or equivalent experience in quality, engineering, manufacturing, product development, supply chain, business, or related field preferred. ● Business-level English proficiency required for regional and HQ communication.
其他信息
行业要求:全部行业
所属部门:Planning & Operations

公司简介

1938年,Columbia以北美洲奔流不息的哥伦比亚河为名而诞生。 历经多年开拓,如今已构建起一个拥有多品牌的全球性户外集团版图,包括Columbia,SOREL,Mountain Hardwear 和 prAna 四大品牌,覆盖户外服装、鞋类、配饰与装备全领域。品牌创始人Gert Boyle以“ToughMother”的硬核形象和“Now Makeit Better"的准则,塑造了品牌独特的风格。
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更新时间:2026-09-05