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- 职位介绍
- Duties And Responsibilities • Understand and translate buyer requirements into a detailed, compelling solution offering, implementation approach, solution overview, proposal and cost estimate leveraging Teleperformance offerings, processes, and governance framework • Work in partnership as a key member of the sales team in designing a solution that aligns to the value proposition including business outcomes and business case • Coordinates and leads all solution design inputs from across all Teleperformance stakeholders and works with pricing to develop a commercial offer • Able to understand and articulate all details and specifications of the proposed solution. Is analytical and can back up the solution with proof points, facts and figures • Write and develop clear and persuasive, sales proposals and presentations that will be client-facing, including supplier registrations, request for information responses, request for proposal responses, online proposal submissions, and other client-specific formats. Includes preparation / production of physical presentation materials for clients • Contribute to pitch decks and client presentations where necessary • Maintain a keen understanding of marketplace intelligence trends, competition etc. to provide market leading perspectives, emerging trends, tools, and techniques that can be effectively utilized to develop and promote business • Identify when it’s appropriate to incorporate Teleperformance capabilities like Technology, Analytics, and Process Excellence to differentiate solutions in a way that delivers measurable business outcomes for the client Requirements • 5+ years of BPO/System Integration solution and proposal development experience • Ability to work in cross-cultural environment • Support Sales Executives in securing new business • Able to forge relationships across multi-discipline groups within Teleperformance • Engage on detailed business issues and conceptualise solutions • Leads multidisciplinary projects or initiatives • Able to challenge sales strategy and create alternative solutions • Highly developed analytical skill • Highly developed written and oral communication skills • Highly developed PowerPoint skill Education & Experience • 5+ years’ experience in developing solutions to unique and complex problems in BPO/System Integration/Technology Companies • Internal bid management and coordination • Experience working closely with service delivery counterparts • Strong communication and presentation skills required • Able to prepare Request for Proposal (RFP) responses and other sales assets • Able to write compelling solution overviews and written RFP responses • Project management skills necessary • Commercially astute
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