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Service Designer

通力电梯有限公司

20-30k·12薪

上海

统招本科 5-10年 语言不限 年龄不限
Service Designer 通力电梯有限公司

20-30k·12薪 交通补助 午餐补助 定期体检

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职位描述:

KONE Design is a global multi-expertise team designing next generation services, game-changing physical and digital products to inspire our customers and end users with engaging experiences. Our design team is at the heart of customer experience, be it service, UX or product design. Customer behavior is changing all the time and we see KONE design as a competitive advantage for us.

We are looking for a Design Specialist, Service Design to join our award winning design team in China, Shanghai.
This role is an exciting opportunity to be a part of creating a completely new team and working culture at KONE. You will be in essential role of establishing and strengthening KONE Design service design practices and methodology. We are looking for a person who has a strong know-how on design thinking, co-creation and with a fearless challenger attitude. We hope to see a strong portfolio that reflects a range of projects and demonstrating high-quality service design outcomes.
You will be operating in quick learning cycles via experiments; seeking problems that are worth solving and co-creating solutions that are worth building. You will also have a chance to be part of building new ways of working in KONE globally. Welcome to the team!

We expect you to have
Passion for solving problems
Strong understanding about co-creation with customers and end-users
Passion for services which meet customer needs and deliver well-defined outcomes in line with company strategy
Experience of using service design mindset, tools, collaborating with business stakeholders
Hands-on understanding of service design methods, tools and processes
Hands-on experience with both quantative and qualitative research methods
Strong experience in HCD methods and techniques to create measurable value for customers
Ability to experiment concepts through quick and dirty prototyping
Traction for storytelling to convince stakeholders with insights
Familiarity with Lean start-up and design thinking
Passion for innovations to create concepts for the future
A proactive and systematic way of working
Bachelor’s or Master’s degree in Service Design or relevant field
Up to date knowledge on the latest service design methodologies and willingness to learn new skills
Willingness to maximize learning by sharing your experience and expertise within the team members
Previous experience in working in agile multidisciplinary team
Interest in both market and human behavior
Willingness to travel
Communication skills in Chinese and English, both written and verbal
Team player mentality, fearless challenger attitude and ability to work in an ambiguous and dynamic environment

You might have
Background in other profession or discipline, e.g. studies in the field of business
Experience in resource planning and project leading
Experience in developing and operate digital services
Network in the local start-ups and service design community
Good at self-management, resource planning and project leading


We offer
Fun, passionate and highly experienced teammates
Possibility to strengthen your skills and learn new things
Significant personal impact on the services we’re building
Opportunities to impact innovative services and solutions in a top-level company of this industry.


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企业介绍:

KONE provides innovative elevator and escalator solutions
and comprehensive maintenance and modernization services.
We believe in improving performance through inspiring, engaging
and developing our people. Personal growth is strongly supported and
there are versatile opportunities for career development. In 2011, KONE
had annual net sales of EUR 5.2 billion and on
average 35,000 employees in 50 countries.

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可能感兴趣的职位:

  • 融资:未融资
  • 公司规模:5000-10000人
  • 公司地址:延安西路2299号上海世贸商城8A88
  • 注册时间:1996年12月27日
  • 注册资本:50030万人民币
  • 经营期限:1996年12月27日-2046年12月26日
  • 经营范围:生产、销售、设计各类电梯、电扶梯、自动走道、自动门、停车系统和零部件及相关产品的开发、安装、改造、维修、保养、优化;从事与本公司生产同类商品的批发、佣金代理(拍卖除外)及进出口业务;电梯检验检测服务。(不涉及国营贸易管理商品,涉及配额、许可证管理商品的,按国家有关规定办理申请)。(依法须经批准的项目,经相关部门批准后方可开展经营活动)

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职位发布者

姜女士 / 人力资源主管(招聘)

通力电梯有限公司

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