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Senior Manager Global Process Retail & eCom

adidas

面议 10个工作日内反馈

大连-沙河口区

统招本科 10年以上 英语 年龄不限
Senior Manager Global Process Retail & eCom adidas

面议 绩效奖金 带薪年假 定期体检

应聘职位
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  • 绩效奖金
  • 带薪年假
  • 定期体检
  • 弹性工作
  • 五险一金
  • 上市公司
  • 发展空间大
  • 公司规模大

职位描述:

Purpose & Overall Relevance for the Organisation:

GBS, the engine that designs, builds and operates consistent adidas end-to-end business services & solutions globally to drive the transformation TO ONE ADIDAS enabling our Business Partners to focus on core business.

GBS prioritizes executing transitions, process and solution roadmaps. Implementing one service framework, performance measurements and GBS customer board. Furthermore GBS is driving the implementation of robotics process automation (RPA).

It is the overarching goal to move the adidas Group to a much more consistent, standardized and automated operating model with solid governance, architecture and operating model

The O2C stream is one of five global streams who is designing and implementing end to end services & solutions as Global Process Owner (GPO). GPO’s can effectively cross-collaborate with multiple stakeholders to define the current and future state of adidas business and its processes, identifying issues and risks, suggesting mitigation strategies and driving towards technology solutions.

GBS Operations operate by executing Global Process Owner services and solutions.

O2C collaborates with the stakeholders in adidas to create a customer journey that exceeds the expectations of the customer & consumer.



Scope of O2C:

Credit- and collection management
Dispute management
Customer master data
Retail & E-COM cash reconciliation
Intercompany reconciliation
Order management*
Order fulfillment*
* = These processes are driven by other functions – the O2C process excellence team supports these functions to create a robust end-to-end process.
Key Responsibilities and General Accountabilities:
Analyze, develop new and adjust existing end to end processes/ services, standards or operational plans, and deliver results with direct impact on O2C stream, other streams and markets.
Significantly contribute to the GBS priorities, KPI’s, OKR and overall GBS roadmap
Manage transformation initiatives including GAP analysis related to the GBS operation centers/markets and provide process competency with a specific focus on O2C
Design, develop and implement process standardization, harmonization, automation, RPA, AI by applying the 6-2-1 Methodology
Manage and execute process improvement initiatives on demand (e.g. build of a bad debt provision process, create a harmonized cash remittance process)
Manage and execute new O2C systems/ technology/methodology roadmap and process change, upskill, train and execute (i.e. BSR, ARIBA and High Radius, Concur)
Contribute to selection of tools, techniques and systems according to architectural requirements and demands
Identify improvement potential, problems and feasibility of process change with stakeholders through variance analysis and effective usage of data, create transparency on priorities, develop solutions/ processes/ deliverables and facilitate recommendations for fact-based decisions ending into regular continuous improvements.
Support standardized reporting, measurements, KPI and ad hoc analysis in line with SLA’s together with Delivery Excellence team securing quality, timeliness, compliance and productivity of services and processes
Lead medium – large sized projects with the respective profound process and technical knowledge within the boundaries of time, cost & quality, focusing on the customers expectations, implement results and ensure sustainability of solution.
Use and recommend project control solutions for planning, scheduling and tracking projects
Provide comprehensive expertise for O2C areas in line with latest taxonomy/ activity split, processes and technology towards operational and market finance teams
Possess full ownership of O2C processes and act as a subject matter expert
Contribute to the definition of policies, accounting standards and guidelines for process improvement
Manage, drive and adapt Group Finance Manual (including IFRS) into GBS operations centers and non GBS markets to secure standardization while ensuring compliance
Support the internal controls process and advice on improvement areas
Partner and collaborate as business partner with operations center, Corporate Finance, Senior Management and market finance within the assigned area of responsibility, understanding customer needs and requirements (i.e. accounting, financial reporting, policy group finance manual interpretation, data governance/principles)
Take responsibility for understanding stakeholder requirements, collecting data, delivering analysis, problem resolution and recommending options
Enable O2C change management through design and delivery of prototype tools, with other functions and streams to operationalize accordingly
Master the full cycle of advanced data analyses: from understanding/framing the business need to embed your deliverables into operational processes
Lead together with business process stakeholders the analysis of master data processes, proposing relevant improvements and facilitating the successful implementation
Provide comprehensive expertise for operational processes or (master) data related queries with your expert knowledge
Ensure standardized data management processes and drive data quality improvement actions
Develop and implement adequate communication packages to present derived results, recommendations and solutions
Manage compliance and global process guidance
Coach, guide and develop assigned team members
Key Relationships:
GBS SVP, VP
GBS O2C Director
Global GPO O2C, S2P, Controlling and Reporting, H2R
Operational O2C Teams in Operations Centers
GBS Global Governance
Corporate Finance, Corporate Accounting, Corporate Treasury & Taxes
Support Functions, i.e. IT
Other business function: Global Operations, Brand Marketing, Sales (Wholesale/Retail/e-com), HR
Finance markets
External system providers/ consulters
External contacts/ corporates for knowledge sharing and trends


Knowledge, Skills and Abilities:

Extensive experience and understanding of GBS / Shared Service environments
Deep understanding of GBS processes
Holistic end-to-end thinker
Understanding of the consumer goods industry
Understanding of the relevant O2C sub-processes
Experience in process design, process mapping, improving process quality, process review and compliance
Experience of digital transformation including Robotic Process Automation (RPA) and Artificial Intelligence (AI)
Deep and broad SAP FI/CO knowledge
Ability to apply continuous process improvement concepts and tools
Willingness to travel
High degree of customer orientation
Fluent in English (verbal and written)
Excellent communication skills and an international mindset
Ability to think strategically as well as tactically
Excellent analytical mindset
Cross functional and cross GPO mindset
Familiarity with project management, strong planning and organization skills, and ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines
Ability to work independently
Understand the purpose and benefits of modelling as subject matter expert and contributes to usage of knowledgebase
Ability to coach, guide and manage teams in a trustful and proficient manner
Ability to provide a clear framework for performance to team
Result orientation and pro-activity
Identify the appropriate stakeholders for your area of work and manage these relationships to meet stakeholders’ business needs and align expectations.


Requisite Education and Experience / Minimum Qualifications:

Degree in Business Administration or IT or related areas, or equivalent combinations of educations
Minimum of 5-8 years of relevant work experience in finance functions
Understanding of accounting processes
Experience in data management
Ideally multiple years of experiences in shared service center organizations
Strong understanding & knowledge of regional and global market landscape and the respective customer
Project management experience

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企业介绍:

adidas is a global leader in the sporting goods industry with the core brands adidas and Reebok. Headquartered in Herzogenaurach /Germany, the company employs more than 56,000 people across the globe and generated sales of € 21 billion in 2017. In Greater China, the company employs more than 5,700 people and generated sales of over € 3.7 billion in 2017.

adidas China was founded in 1997 and headquartered in Shanghai, one of adidas’ six key cities across the globe. With a population of 24 million, Shanghai is the largest city in China – and eighth largest in the world. It's the country's most important center for culture, commerce, and industry. Sometimes referred to as the "Paris of the East'," Shanghai prides itself for being a fashion capital as well.
Shanghai is also the headquarter of adidas Asia-Pacific market which is crucial to achieving the brand’s mission to be the best sports company in the world.

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