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IT Systems Analyst Collections

江森自控

面议 7个工作日内反馈

大连-七贤岭

本科及以上 4年以上 语言不限 年龄不限
IT Systems Analyst Collections 江森自控

面议 绩效奖金 带薪年假 技能培训

应聘职位
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  • 绩效奖金
  • 带薪年假
  • 技能培训
  • 岗位晋升
  • 五险一金

职位描述:


What you will do
• Responsible for partnering with business team in the Business Center to focus on business process improvement and re-engineering.
• Maintain ‘state of the art’ technical/functional knowledge and expertise in the assigned areas of responsibility. Apply new technology and techniques to improve effectiveness of business solutions.
• Support and maintain collections applications/tools by analyzing issues, modifying/updating tool setup, managing access, supporting reporting features, as well as maintaining underlying technical components and integrations.
• Develop functional/technical skills to span multiple “systems” or “platforms”, Work with architecture and operations departments to ensure that applications are in compliance with company standards, are operating at a high level of availability.
• Work with Global Infrastructure teams to make sure minimal disruption of service to Business.
• Provide support to the business on the functional, reporting and data requirements
• Work with the external application vendors on issue resolution, enhancements and improvements.
• Creates and maintains proper application documentation and knowledge base.
• Manages and maintains application integrations by regular monitoring and taking corrective actions so that the integrations run without issues.
• Act as liaison between Collections IT CoE and the Collections teams in the business center

What we're looking for

• 5+ years overall work experience
• 2+ years of knowledge and experience in business processes or related applications
• Proven experience in managing SQL database (database maintenance + automatic data imports)
• Proven experience of data processing, data analytics and reporting
• Knowledge of Contact Tool and / or GetPaid is a plus
• Prior experience in collections or understanding of collections processes would be preferred
• Customer Support and Aptitude for complex problem solving and willingness to learn and work on various emerging new technologies.
• Prior experience in supporting Production Critical Global Enterprise Applications. Ability to support during holidays/weekends
• Team orientation, multitasking capability, very good communication skills
• Need to have good learning skills and attitude to adopt to new technologies

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企业介绍:

关于江森自控
江森自控是全球多元化技术和工业领域的领导者,致力于为150多个国家的广大客户提供服务。公司旗下117,000名员工通过创造性地营建智能楼宇、高效能源解决方案、集成基础设施和新一代交通系统,并使之相互精准配合,实践公司建设智能城市和社区的承诺。我们对可持续发展的关注,可追溯到1885年公司成立之初发明的全球首款室内电动恒温器。我们承诺帮助客户取得成功,通过战略性地专注于发展建筑和能源两大增长平台,为各方利益相关者创造更大的价值。
更多信息,请访问公司网站:http://www.johnsoncontrols.cn/

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