应用工程师-注塑工艺 15-20k·13薪
上海 3-5年 本科
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职位介绍
职责描述: AE is a technical expert to provide technical solutions for external and internal customers. As part of Hot Runner Sales Support Team, you will be working in close collaboration with Customers, Project Engineers and Sales in order to define the best technical approach to our customer’s applications maximizing their return on investment. The Application Engineer is responsible for the detailed technical review of critical applications of hot runner projects at the state of inquiries, concepts, solutioning and/or orders. The Application Engineer will review the risk of each order and provide sales with solid frame of technical arguments to grant the order. Responsibilities Develop or follow feedback process for challenging applications - learn from customer input and constantly feed the information back into updated application guidelines •Responsible for technical reviews including approval and sign off; •Support sales on the understanding of technical requirements vs. product capabilities; •Coordinate product customizations in order to achieve application specific requirements; •Define technical solutions that minimize the overall project risk and maximize the customers return on investment; •Coordinate simulations, resin tests and design reviews; •Risk / reward evaluation of each application review; •Prepare business case and management review for high risk applications •Cost estimation and quotation of complex solutions; •Contribute to the continuous improvement of application guidelines; •Support sales by providing technical presentations or participate in technical discussions at customer •Participate on prototype tests, troubleshooting or startup at customer •Provide application expertise for service issue resolution and development discussion •Lead internal and external technical training as required; •Willingness to travel • Other duties as assigned Key Success Metrics: •Application of the correct solutions by applications approved (i.e. minimize incorrect applications) •Project margins (targets vary with product family) •Customer and regional feedback to be obtained in regard to application support, professionalism and know-how. •Recognized excellent teamwork capability within the business. •Maintain a clean rate and applications lead time •Review and update application guidelines •Prepare and present technical presentations Works With: •External: ◦Customers •Internal: ◦Sales ◦Project Engineer ◦Moldflow Engineer ◦Production Designer ◦Product Development ◦Manufacturing Technical/Professional Knowledge, Skills & Abilities: •Ideal candidate has in-depth knowledge in the injection molding fields such as processing, mold making, materials and part design •Must be skilled at preparing and delivering presentations •Must be willing to travel as required •Must be well organized to include the ability to schedule multiple resources and activities •Proven ability to analyze and to solve complex technical problems •Some experience in hot runner systems will be an advantage •Used to work with all MS office tools •Used to work with engineering tools, such as Auto-CAD and UG (or other 3D programs) •Fluent in English Qualifications / Experience: •3+ years of experience in injection molding industry •BS in Mechanical Engineering or mold or Plastics is preferred

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