浏览原职位详情
- 职位介绍
- 职位描述 The Junior Field Service Engineer is focusing on delivering standard service and keep customer satisfaction rate, as well as be familiar with Dräger medical devices' installation, repair, maintenance and Technical Solution Bulletin (TSB) procedure. 岗位职责 Installation & training - Perform warranty and installation in accordance with service contract and company procedures and standards - Provide usage of product training per the standard requirement Maintenance - Perform paid job repair to customer (quote, negotiate and confirm price with customer) - Implement corrective repairs, and identify/ feedback unexposed quality problems if any via dedicated system to the Headquarter as appropriate - Execute technical corrective actions - Perform preventive maintenance visits for contractual customer - Track installed base accuracy & variances - Provide support to Sales for replacement, special sales programs, exhibition Stakeholder management - Maintain a good relationship with existing customer - Understand customer’s complain and help to escalate them to the appropriate level Contract Management - Collect accounts receivable for his/her territory - Renew service contract in his/her territory upon request Others - Follow company process for parts management and book daily work in related system The job is performed under the supervision of Experienced/Senior Field Service Engineer. 任职要求 - Bachelor degree in electronics, biomedical engineering or a comparable combination of education and experience - 0-2 years experience as in-house engineer or field engineer in medical device industry Professional - MS Office – basic level - English in written, oral and read – basic level - Knowledge of company products – basic level Behavioral - Care about the customer – advanced level - Cooperate and communicate – basic level - Drive results – basic level - Focus on quality – advanced level - Work independently – basic level
猎聘温馨提示：
- 1. 如您发现平台内招聘方存在以下违规行为的，请立即举报
-
- a. 扣押您的身份证件或者其他证件；
- b. 要求您提供担保人、担保金或者以其他名义向您收取财物（ 如培训费、体检费、资料费、置装费、押金等）；
- c. 强迫您入股或者向您集资；
- d. 以招聘名义牟取不正当利益；
- e. 发布虚假招聘广告信息；
- f. 存在其他损害您的合法权益的行为。
- 2. 如您应聘的岗位属于涉外劳务合作/海外岗位的，请务必核实招聘方对外劳务合作资质取得情况，同时注意自身资金安全，防范招聘欺诈。
- 了解更多安全防范知识>
猜你喜欢
严女士
人力资源主管
杨先生
高级人力资源主管
1