Planning the approach for eliciting, defining, analysing and documenting business and user needs in the form of business, functional, non-functional requirements.
Defining the appropriate elicitation technique to most effectively and efficiently identify and define requirements.
Working with the technical design leads/architects/others to proactively identify the areas where technical challenges or constraints may create challenges to the solution based on knowledge of the requirements.
Working with the function SME and system architect/technical team to facilitate discussions to explore options for the solution to meet the requirements/addressed business needs.
Playing a key role in the translation of complex requirements between business and IT – serve as a subject matter expert for requirements.
Leveraging extensive experience in creating and analysing business and system use cases.
Using a deep understanding of business processes/problems in discussions with Architects, IT Project Managers, developers and designers, vendors and other analysts.
Working with the business to build business process flows and data flow diagrams that accurately reflect the scope and complexities of the requirements.
Staying current with new technologies, platforms and methodologies; identifying emerging technologies to be introduced.
Lead and manage staff resource allocation to assess project readiness, forecasted resource needs & team capacity planning
Experience and Qualifications:
BA or BS in a technical discipline, advanced degree strongly preferred.
Minimum of 10 to 12 years of experience in business process and technology integration projects.
Strong experience with process and workflow at the enterprise level. Able to work across many domains to for eliciting, defining, analysing and documenting business and user needs.
Strong analytical, quantitative and problem-solving skills and ability to use statistical analysis and modelling, with associated technology applications.
Experience with digitization business project delivery
Background in Audit, Tax and financial is highly desirable.
Some experience working with cloud-based SaaS platforms is highly desirable.
Continuous learner able to adapt quickly to new technologies in a challenging and high-growth environment.
Tenacious problem solver able to make routine decisions as well as sound complex analysis in a fast-paced, technical environment.
Powerful communicator, in both verbal and written form, able to articulate concepts and ideas, break through barriers, engage people, and work effectively with others under pressure.
Ability to quickly establish credibility with multiple business and technology stakeholders, including executives, engineers, architects, operations, security, etc.
Capable of planning and executing on both short-term and long-term goals individually and with the team. Able to incorporate strategic objectives, commitments, and day-to-day tasks seamlessly.
5+ years of staff management experience, including managing teams of various levels.
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