• Actively participates in the partnership with business interlocutors in its perimeter:
o Proactively assess business needs in terms of strategy and business issues
o Make proposals in terms of organization and innovative solutions corresponding to business needs.
o Proactively contributes with EPO/KU to the definition and harmonization of processes across sites.
o It actively contributes to this partnership by ensuring, for example, significant participation in major events (convention, etc.).
o Manage & support Production, quality processes
♣ following the best practices and the IS governance rules & policy
♣ Ensuring the core system integrity
♣ Implement solutions with a core system mindset
♣ Align with core processes management
• Manages and participates in major development projects
Leads the implementation of projects by relying on external partners if necessary, In the case of support on external providers:
♣ It coordinates the operations of external providers impacting application production or testing environments
♣ It ensures that SLA are respected by external partners involved in the projects it monitors.
♣ Monitor the project to have on-time delivery with right qulity
o Can act directly as a project manager
o Can lead the development projects to ensure consistent changes in the information system.
o Participates in the drafting of functional specifications by bringing the knowledge of the processes and business needs of its perimeter.
o Participates in the test plans definition and in testing new applications or new versions of applications, especially for non-regression tests.
o Participates in the drafting of training materials and training set up as part of the launch of a major project.
• Operational management of providers/subcontractors on its application perimeter:
o it ensures compliance with SLA (Service Level Agreements) by external partners involved in the applications of its scope of responsibility.
o It coordinates the operations